POLICIES > RESORT POLICY & PROCEDURES
GUARANTEES
An expected guarantee for all food and beverage functions is required by 12 pm, 14 business days prior to the function which can be reduced no more than 10%. The final guarantee is required by 12pm, 5 business days prior to food and beverage functions. In the event that the guarantee is not given to the Resort, the expected attendance number will be used as your guarantee. You will be billed for whichever is higher. You may increase your guarantee within 72 hours, though you may not decrease it. The Resort will prepare food and set seating for 3% over your guarantee for plated meals and for 5% over your guarantee for buffets. The minimum guarantee for all breakfast, lunch, and dinner buffets is 25 people. For events for 25 people or less, we will offer plated or ala carte menus. For buffets 25 people or less, a $300 setup fee will apply.DURATION OF MEALS
Our buffets and food stations are all priced as per the following meal durations:- Breakfast Buffet – two (2) hours
- Lunch Buffet – two (2) hours
- Dinner Buffet – two (2) hours
- Coffee Breaks – thirty (30) minutes
- Reception Stations – two (2) hours
MINIMUMS AND FEES
- For all buffets of fewer than 25 guests, a $300 setup fee will be charged.
- A labor fee of $300 per Chef or Service Attendant applies to 2 Hour Stations. One Chef or Service Attendant will be staffed for every 50 guests.
- Bartender fees are $300 per Bartender with a two-hour minimum. One Bartender will be staffed for every 75 guests.
- Functions exceeding two hours will incur additional fees.
- Plated menu functions at Kaho’olawe are available for up to 150 people
- For "Non-Hosted Bars", a $1,500 minimum must be met. In the event the minimum is not met, the difference will be charged to the Group Master Account.
- For "Non-Hosted Bars", a $300 Cashier Fee will apply.
FOOD AND BEVERAGE HOSPITALITY
The sale and service of all alcoholic beverages are regulated by the Maui County Liquor Control. The Resort is responsible for the administration of those regulations. Hawai’i law requires all alcohol to be purchased and supplied by the Resort. All persons consuming alcoholic beverages at Resort events must be 21 years old. The Resort reserves the right to terminate alcohol service at any event if minors intending to consume alcoholic beverages are in attendance. No alcoholic beverages may be brought into the Resort. All beverage functions must be arranged through the Events Manager. No food may be brought into the Resort for any catered function. The Event Managers will be happy to customize specialty menus at your request. The Resort prohibits the removal of food from the Resort premises.PRICES AND PAYMENT
All food and beverage prices are subject to a Staff Service Charge, currently 18%, and a House Service Charge, currently 7%. Meeting room rental prices are subject to a Staff Service Charge, currently 10%, House Service Charge, currently 15%. The Staff Service Charge on food and beverage and room rental is distributed entirely as wages and tips to personnel providing the service; the House Service Charge on food and beverage and meeting room rental is retained entirely by the Hotel. The House Service Charges on food and beverage, meeting room rental, and audiovisual rates are used to pay for costs or expenses other than wages and tips for employees. All prices, rates, Staff Service Charges and House Service Charges are subject to applicable taxes in effect at the time of the event, currently 4.712%.MENU KEY
GF - Gluten FreeDF - Dairy Free
NF - Nut Free
V - Vegan